A Lost Art

Posted by admin on Jan 11, 2012 7:04:57 AM

Have you ever had someone say “thank you” and it caught you by surprise? This writer has three recent examples. #1 - I volunteer in my son’s classroom and this Christmas, the teacher wrote me an incredibly heartfelt and thoughtful thank you note. It made me feel great. #2 - A little boy in a class I teach stopped me this past weekend to thank me for a small gift I gave each student for the Christmas. He’s six. It was a really sweet thank you and he was the only one in the class to do so. #3 - I’m currently hiring for a position on my team. Most of the candidates I’ve interviewed have forgotten to send a simple thank you note after our conversations or interviews. A promising candidate did so yesterday, and I was so happy to get it, it made me wonder – is the simple act of saying “thank you” becoming a thing of the past?

It’s so easy to say “thank you.” And because it happens less and less, you can stand out more and more by doing so. Job seekers, you will shine more if you send a thank you note as soon as possible after your phone screen or interview. Don’t wait --- do it right away. Email or handwritten? Email is so easy, there’s simply no excuse for not sending thanks via email. Want to really stand out? Do both. And thank everyone. Thank your references. Thank the people with whom you’ve networked. Thank the people who coached you and helped you. Thank your new company once you’ve been hired!

If you’re a hiring manager or HR professional – do you know how many job applicants never hear a peep after submitting their resume or job application to companies? It’s a huge complaint among job seekers. And we know that you probably receive thousands of inquiries but with automation, there’s no excuse for not saying “thanks for your interest.” You build tremendous goodwill and it helps more people perceive you as an employer of choice.

The hiring or job search process is just one example of when a simple “thank you” can set you apart. Another great example? You can never thank your customers enough, and most companies don’t do it often enough – or ever. “Thank you for your business – it means a lot to us.” Simple!

Finally, THANK YOU very much for taking the time to read this blog!

Topics: Staffing & Recruiting, Human Resources, Career/Interview Tips

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