Yesterday was the 60th anniversary of Administrative Professionals Day, an opportunity to recognize and appreciate the importance and value of administrative office staff - from receptionists to executive assistants.
Advanced Resources specializes in staffing for office support, finance/accounting, and healthcare professionals in Chicago and the suburbs. We've been placing administrative talent for almost 25 years, so we love Administrative Professionals Day because we know firsthand how critical admin staff can be to an office or company’s success.
The administrative support world has changed greatly in the last sixty years. All you have to do is watch Mad Men. First, the Mad Men secretaries – besides being the only sober ones during working hours – clearly keep that company running (especially Joan Harris). Dictaphones, shorthand, typewriters ... oh, how the office world has changed. Today’s admins are educated (the typical admin has at least an associate’s degree). They’re technologically savvy, frequently the most techie people in the office (besides the IT team, of course). They create presentations, spreadsheets, reports. They plan and participate in meetings, and they are trusted to make decisions.
Today there are 4.1 million secretaries and administrative assistants in the United States. There are an additional 8.9 million people in office support roles (i.e. receptionists, etc.). Administrative salaries are up 2% with Executive Assistants averaging $51,600 a year and Receptionists averaging $27,900 per year (source: CompData’s Benchmark Pro survey). Still, the 2% increase is behind the pace of inflation (3.2%). That might be one reason that makes administrative jobs increasingly harder to fill; Wanted Analytics reported administrative positions as one of the Top 50 most commonly advertised jobs online last month.
Admins are ALWAYS the ones who know how to get things done. Shoot – in “The Devil Wears Prada” Miranda Priestly demanded that her admin (Andy) find an advance copy of the next Harry Potter book for her daughter - and the admin did it! And she found a flight home for Miranda in the middle of a hurricane. Ok, that’s Hollywood but let’s face it, admins are always the ones who know how to unjam the copier. They always know how to save the work you just lost on your computer. They make sure you're always putting your best foot forward with a customer. That’s just scratching the surface on the difference they make in a smooth-running company.
We know they know everything. And we know we're thankful for all they do.